Effective Date: 07/01/2025
At 3StepGuides.com:
We are committed to delivering high-quality digital content,
including books, audio materials, and visual products.
Due to the nature of digital products, all sales are final.
1. No Refunds
All purchases made on 3StepGuides.com are non-refundable.
Once a digital product (including eBooks, audiobooks, videos, or any downloadable file)
has been purchased and delivered or made accessible, we cannot offer a refund
exchange or cancellation.
2. Exceptions
Refunds may only be granted in the following exceptional cases:
- Duplicate purchases (same item purchased more than once in error);
- Technical issues preventing access to the content that cannot be resolved within 5 business days after support intervention;
- File corruption or missing content that cannot be redelivered.
Refunds may only be granted in the following exceptional cases:
To request an exception, you must contact us at info@3stepguides.com
within 7 days of purchase, providing proof of the issue
(e.g., screenshots, order confirmation, error messages).
3. Unauthorized Use
We are not responsible for purchases made without the account holder’s consent.
Please ensure that your payment details are secure and not shared with others.
4. Fraudulent Activity
We reserve the right to deny any refund requests suspected of abuse,
misuse, or fraudulent intent.
5. Contact Us
If you believe your case meets the exception criteria:
Please contact our support team with your order details:
Email:
Website:
